This position will be responsible for the following 4 Key Performance Areas: MANAGING CPT DEPOT MANAGE & OVER SEE OPERATIONS & STAFF MANAGE VEHICLES MAINTENANCE & REPAIRS CUSTOMER VISITS EXISTING & NEW CLIENTS KEY PERFORMANCE AREA (RESPONSIBILITIES) MEASURE | KPI (WHAT SUCCESS LOOKS LIKE) Financial Responsibilities RATES NEGOTIATIONS FOR POTENTIAL CLIENTS MANAGE BRANCH COSTS MAINTENANCE QUOTES & COMPARRISONS CASH CLIENTS’ QUOTES & COLLECTIONS EX CPT MANAGEMENT OVERTIME & COSTS MANAGEMENT OF CASUALS & COSTS Customer Responsibilities SOURCING NEW CUSTOMERS GENERAL CUSTOMER SERVICES QUERIES- EMAIL- WHATS APP-TELEPHONICALLY REPORTING ON VOLUMES & KPI’S ENSURING OPERATIONS RUN SMOOTHLY DAY TO DAY CUSTOMER VISITS AS AND WHEN REQUIRED Operational Responsibilities DAILY ROUTE PLANNING WITH OPERATIONS TIME SHEETS FLEET IT REPORTING MANAGE FLEET CONTROLLER LOAD PLANNING FOR KEY ACCOUNTS BTW’S TIME SHEETS DRIVERS & CASUALS OVER SEE NIGHT SHIFT SUPERVISORS ENSURING FUEL ACCOUNTS ARE TOPPED UP AT ALL TIMES KEY ACCOUNTS OPERATIONAL UPDATES HEALTH & SAFETY Learn & Grow Responsibilities SALES & NEW BUSINESS EXCEL UNDERSTANDING EVERY LEG OF THE COURIER PROCESS ROUTE PLANNING #J-18808-Ljbffr