Minimum requirements: Matric or relevant NQF qualification CA (SA) qualification +- 4 years experience proven senior management experience, particularly at a manager-of-managers level Experience operating in a multi-branch business environment Broad exposure across key business functions such as Sales, Operations, Administration, and Finance Valid drivers licence and own vehicle Key Responsibilities: Systems, Standards & Scalability Build, improve, and maintain systems that make the business more efficient, measurable, and easier to manage. Put clear standards in place across all branches and departments to ensure consistency in service, discipline, and output. Regularly review branch operations to ensure alignment with company expectations, culture, and working standards. Help create a business that can grow without losing control, structure, or accountability Operational Strategy & Execution Turn company strategy into clear operational action plans and ensure they are carried through. Keep a close eye on performance, deadlines, and day-to-day operational rhythm so that priorities do not lose momentum. Identify bottlenecks, inefficiencies, and breakdowns between departments, then work to remove them. Ensure the business remains focused on execution and that important matters are dealt with properly and on time Leadership & Accountability Lead, manage, and develop Branch Managers and Department Heads to improve leadership strength across the business. Drive a culture where managers take ownership, solve problems early, and do not allow issues to drift. Hold leaders accountable in a firm but fair manner, while maintaining calm and professionalism under pressure. Create credibility with teams by being practical, consistent, holding teams accountable and willing to engage with operational realities on the ground Commercial & Digital Oversight Support sound commercial decision-making by understanding the operational impact on pricing, margins, cost control, and profitability. Use operational insight and data to improve decision-making across the business. Drive the use of modern tools, systems, and digital platforms to improve reporting, communication, and management control. Assess new opportunities, ideas, and operational changes with both financial and practical realities in mind Cross-Functional Oversight Must maintain strong oversight and drive accountability across the following areas: Supply Chain: Procurement and Warehouse Revenue Functions: Internal Sales, Online Sales, and Retail Support Functions: Finance, HR, and Administration Operational Risk: Security and general operational control #J-18808-Ljbffr