Job Description Contract: Full time, permanent Team: Shared Services Office Location: Rosebank Mall Offices, 4th Floor, 11 Cradock Ave, Johannesburg 2196, South Africa The Role The Immigration Coordinator helps to provide exceptional levels of business support to a wide range of clients by supporting the Associates and Consultants in an administrative capacity. They are exposed to a full range of immigration processes and administrative tasks. What Your Day Will Look Like Draft immigration applications in German Draft support letters Maintain Fragomen’s database and client folders up to date Save and upload case related documents and government decisions onto Fragomen’s database Draft emails to provide updates on all immigration matters Contact authorities for case updates and advice File applications on behalf of clients Complete case auditsRename, downsize and organise documents Take on any additional projects as required The Team The Shared Services team supports the wider immigration teams remotely and are an extremely friendly and supportive team to join with multiple languages being spoken. The team is split into smaller sub-teams all with a Senior Coordinator overseeing the workflow and direct line management of the teams. Essential Criteria What we are looking for: German language required: between levels B1 – C1 language proficiency Strong administrative and data entry skills, this can be taken from either previous work experience or educational background Ability to work flexibly and accurately in a fast-paced environment Being confident in verbal communication Demonstrate exceptional planning and time management skills with an ability to multi-task Be proactive and able to act under instruction with limited supervision Be able to plan workload, meet deadlines and prioritiesEnsures work completed is accurate, to a high quality and follows standard layouts Completes tasks within agreed timeframes and in line with expectations Implement effective processes to manage workflow and meet deadlines Demonstrates proficiency in word processing, Internet and email systems Preferred Skills Uses communication skills to achieve objective Experience drafting applications / completing various forms What We Offer A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities. Benefits South Africa offerings include: Competitive Salary: We offer salaries that reflects your skills and experience Health and Wellness: Medical aid scheme, gap cover, employee assistance programme and free Headspace membership Protection and Security: Provident fund, group life insurance, funeral cover, disability and critical illness cover Time Away from Work: In addition to 20 days annual leave and public holidays, we offer birthday leave, study leave and enhanced maternity leave Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable) Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of three days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need. EEO Statement Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. #J-18808-Ljbffr