Spa Manager – Boutique Hotel - Pretoria (Near Roodeplaat) - | Full-Time | Non-Live-In - R18,000 per month + Commission - Candidate must live in Pretoria A boutique hotel spa in the Pretoria area is seeking an experienced and driven Spa Manager to lead and grow its wellness offering. This is an exciting opportunity for a strong leader with hands-on spa experience and a passion for guest service excellence. Minimum Requirements Grade 12 / Matric (or equivalent) Diploma in Somatology or Health & Skincare and ITEC or CIDESCO/SAAHSP Recognised qualification in Spa Management, Beauty Therapy, or related field Minimum 5 years’ proven experience managing a spa, preferably within the hospitality or wellness industry Proven experience in training and developing spa therapists Practical experience in aesthetic treatments (facials, advanced skin treatments, or related services) Strong knowledge of spa operations, therapies, and wellness services Experience in staff management, scheduling, stock control, and retail management High standards of hygiene, safety, and operational compliance Strong leadership, communication, and customer service skills Ability to work independently while leading and motivating a team Experience with booking systems and spa software (advantageous) Valid work permit (if applicable) Professional, reliable, well-presented, and guest-focused Key Responsibilities Oversee and manage daily spa operations Lead, train, mentor, and motivate the spa team Maintain service excellence and consistent guest satisfaction Monitor and improve staff performance Manage inventory, retail sales, and stock control Ensure cleanliness, hygiene, and health & safety compliance Handle guest feedback and resolve concerns professionally Collaborate with hotel management on promotions, packages, and revenue growth strategies Drive retail sales and maximise spa profitability We are looking for Are you a hands-on leader who: Understands both operational management and guest experience Is commercially aware and able to drive revenue Leads by example and builds a positive team culture Maintains high standards while remaining calm under pressure #J-18808-Ljbffr