George, South Africa | Posted on 24/04/2026 Ontec has a diverse team made up of innovative and competent individuals. The company not only drives performance for employees to excel on a professional and personal level but rewards this performance. People here are satisfied, challenged and happy, which makes it a perfect working environment. Job Description Scope of role To provide day-to-day technical and operational support for server environment for both hardware and software. Work with various departments to meet maintenance services sales goals. Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management. Key responsibilities Support and train others to support Ontec systems including monitoring, diagnostics, troubleshooting, and repair; Help in defining system hardware and software specifications and configurations; Design, implement, upgrade, test and troubleshoot systems and applications at Ontec and customer locations; Define and maintain system standards, reliability and performance requirements for Ontec production operations; Recommend hardware and software solutions, including new acquisitions and upgrades; Administer and train others to administer production systems and applications, and document configurations and procedures; Maintain passwords, data integrity and file system security for the server environment; Work with internal and external customers, vendors and other support technicians to determine and implement adjustments to achieve optimum system performance; Document, report, track problems to appropriate vendors or departments Requirements Tertiary Engineering Qualification or equivalent (advantageous) Minimum 2 years technical industry experience (advantageous) Basic knowledge of meters and IoT devices and systems (advantageous) Proficiency in English, Xhosa and/or Zulu (written and verbal) advantageous The use of appropriate business language when communicating with customers Must have good analytical skills Skilled in MS Office (Excel, Word, PowerPoint) #J-18808-Ljbffr