Key Responsibilities 1. Operations Management Oversee the day- to- day operations of multiple restaurants within the assigned region Ensure consistent execution of company operational standards and procedures Monitor overall restaurant performance and implement improvements where necessary Identify underperforming restaurants and execute corrective action plans to improve performance and profitability Stay up to date with industry trends and implement relevant innovations 2. Compliance & Standards Conduct regular site inspections to ensure adherence to operational standards Work closely with internal audit teams to maintain and improve audit scores Ensure full compliance with Occupational Health & Safety regulations and relevant legislation Implement corrective actions where compliance standards are not met 3. Financial & Reporting Monitor restaurant financial performance, including P& L management Ensure adherence to budgets, financial policies, and operational processes Identify financial and operational risks and implement mitigation strategies Support General Managers in achieving financial targets and improving profitability Submit accurate daily, weekly, and monthly reports within required deadlines 4. Leadership & People Management Provide leadership, coaching, and strategic direction to restaurant management teams Drive employee engagement and maintain high team morale across all locations Manage employee relations in line with company policies and procedures Ensure effective workforce planning and labour cost management Oversee training, development, and succession planning for restaurant teams Minimum Requirements Proven experience in a multi- unit or area management role within the hospitality or restaurant industry Strong understanding of restaurant operations, financial management, and performance metrics Demonstrated ability to manage and improve P& L performance Solid knowledge of health, safety, and regulatory compliance requirements Strong leadership, coaching, and people management skills Excellent problem- solving and decision- making abilities Ability to work under pressure and manage multiple locations effectively Strong reporting and analytical skills Valid driver’s license and willingness to travel within the KZN region #J-18808-Ljbffr