FT Contract - Inbound Controller (Imports & Exports) - Johannesburg - South Africa The Inbound Controller: Import & Export is responsible for managing and controlling the end-to-end import and export flow of goods to warehouses, distribution centers, or directly to clients. The role ensures that all shipments are executed accurately, compliantly, cost-effectively, and timeously, in accordance with SARS customs regulations, trade requirements, and company standards. Key Responsibilities Liaise with international suppliers and export partners to confirm goods readiness, packaging, labelling standards, and shipping deadlines. Verify and apply correct Incoterms (EXW, FOB, CIF, DDP, etc.). Book freight with approved freight forwarders across sea, air, road, and rail transport modes. Request, validate, and manage all import and export shipping documentation prior to shipment departure. Import & Export Documentation & Customs Clearance Manage all import and export customs documentation via the internal customs management system. Ensure customs clearance is completed prior to vessel arrival (imports) or cargo departure (exports). Prepare, review, submit, and archive SAD500 declarations for imports and exports. Ensure accurate preparation and compliance of export documentation, including: Packing lists Bills of Lading / Air Waybills / Sea Waybills Certificates of Origin (SADC, EUR1, where applicable) Export permits and licences (where applicable) HS tariff classifications and customs valuation Ensure compliance with the SARS Customs & Excise Act and applicable exchange control regulations. Support and participate in SARS audits, inspections, and regulatory reviews. Apply working knowledge of customs stops, border police inspections, NRCS stops, and export control requirements. Liaise with clearing agents on inspections, queries, SAD500 amendments, and customs or invoicing discrepancies. Update internal systems with customs clearance and shipment status. Shipment Tracking & Control Track shipments from origin to final destination. Monitor ETD/ETA, transhipments, route changes, and delays. Proactively communicate shipment status, risks, and delays to internal stakeholders. Conduct daily follow-ups with clearing agents, transporters, and relevant parties. Warehouse, Inventory & Delivery Coordination Maintain accurate container and inventory control. Coordinate the timely receiving and unloading of inbound containers. Schedule deliveries and collections in line with operational requirements. Process direct deliveries via the sales system. Book deliveries upon receipt of IODs and PODs. Verify received goods against documentation and report shortages or damages. Client & Internal Support Support internal teams and clients with import and export-related queries. Coordinate delivery and collection dates. Assist with shipping, customs, and sales-related queries. Maintain professional and effective communication with all stakeholders. Support issue resolution and escalation where required. Cost Control & Performance Monitoring Monitor and control freight costs, demurrage, detention, and storage charges. Support cost optimisation initiatives. Track and support KPIs, including: Customs clearance lead times Import and export cost variances Documentation and SAD500 accuracy Tools & Systems Customs management systems ERP systems (SAP, Oracle, Dynamics, or similar) Warehouse Management Systems (WMS) Transport Management Systems (TMS) Microsoft Word, Excel (advanced), PowerPoint, and Outlook To apply immediately for this position clickhere. Inherent Requirements Key Requirements Minimum Requirements Matric 2–5 years’ experience in import and/or export operations 2–5 years’ experience in a similar inbound or trade-related role Working knowledge of customs processes and the Customs & Excise Act Knowledge of prohibited and restricted goods Strong computer literacy (MS Office) Good command of English (written and spoken) Advantageous Certificate or qualification in Logistics, Supply Chain, Office Administration, or a related field Personal Attributes Ability to work independently and collaboratively within a team Strong attention to detail and accuracy Excellent organisation and planning skills Strong communication and negotiation abilities Sound problem-solving and decision-making skills Results-driven with strong time managementProfessional email and telephone etiquette Willingness to work extended or irregular hours when required #J-18808-Ljbffr