Overview Fedics is in search of a Catering Manager to oversee the day‑to‑day operational management of a Key Account. The successful candidate will be responsible for maintaining a high‑quality standard of deliverables in line with site specific SLA’s, manage client relations, perform site visits, support and develop the site management. Overall responsibility is to ensure the site is managed according to budgeted costings and growth targets and to ensure all standards are adhered to in line with best practices. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. Duties & Responsibilities Take full responsibility and management of the unit Work in a demanding environment Set and manage service delivery standards Lead, motivate, train and develop a team of staff Implement and maintain operational controls within budgetary requirements Ensure quality of food preparation, presentation and service is up to Fedics standards Ensure all Fedics policies and procedures are complied with Handle daily HR and IR issues (including training, development & performance management) Analyse and pre‑empt client needs and possible complaints Take responsibility for all functions by organising, preparing & coordinating Manage all administration, finances, debtors, budgets, etc. Process Fedics paperwork and compile & understand weekly & monthly P & L Build relationships with the client and customers on a daily basis (essential) Work long hours and weekends if required Stay abreast of latest food trends and best practices Skills and Competencies Strong business acumen Interpersonal skills Time‑management skills Computer skills Honesty and reliability Attention to detail Innovative approach to streamlining systems Communication & organisational skills Accuracy Qualifications Matric and culinary tertiary qualifications Minimum of 5 years experience in a similar role / management experience and familiarity with accounting systems Previous experience in the healthcare retirement space would be highly advantageous #J-18808-Ljbffr