We are hiring German-speaking Customer Service professionals for an international online retail client supporting global customers in Umhlanga, Durban. Location: Umhlanga, Durban (On-site)Start Date: 6 April 2026; 30/Jun/26; 31/Aug/26; 31/Oct/26Salary: R24,000 per month + BenefitsWorking Hours: 24/7 Rotational Shifts What you will do: Support German-speaking customers via inbound channels Resolve queries related to online retail orders and services Deliver high-quality customer experience Maintain accurate case records and updates Minimum Requirements German language proficiency (B2–C2 level) – written and spoken Good command of English for internal communication Matric / Grade 12 qualification (essential) Valid South African ID or residence permit Preferred Experience & Skills Previous customer service or call centre experience (retail experience advantageous) Strong communication and problem‑solving skills Ability to work in a fast‑paced, customer‑focused environment Comfortable working rotational shifts (including weekends) Basic computer literacy and ability to navigate support systems Work Environment Fully on‑site role based in Umhlanga Collaborative, multicultural team environment Structured training and onboarding support #J-18808-Ljbffr
German Customer Support Specialist – Online Retail (Relocation Offered)
CROSS BORDER TALENTS
cape town, cape town
Published 14 days ago
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