Reservations Consultants – Luxury Game Reserve & Spa – Western Cape Join a world‑renowned game reserve and spa celebrated for its service excellence, wildlife conservation efforts, renewable energy initiatives, and community upliftment projects. This is an exciting opportunity to be part of a team delivering luxurious African hospitality experiences and unforgettable guest moments. Salary: R20,000–R22,000 per month. Location: Head Office, GreenPoint. Job Description Handle accommodation and spa reservations via phone, email, and online booking platforms. Coordinate guest itineraries, activities, and special requests to ensure a seamless experience. Provide concierge services, including transport bookings, recommendations, and guest assistance. Process payments and confirmations while maintaining accurate booking and revenue records. Collaborate with operations teams to ensure smooth check‑in and check‑out processes. Deliver exceptional guest service and uphold brand standards at all times. Minimum Requirements 5–8 years’ experience within a 4‑ or 5‑star lodge or hotel environment (essential). Nebula reservation system experience (highly beneficial). Proven understanding of the lodge environment and luxury hospitality standards. Strong computer literacy and experience with booking systems. Excellent communication, organization, and customer service skills. Ability to work effectively under pressure in a high‑volume, fast‑paced environment. Passion for tourism, hospitality, and conservation. #J-18808-Ljbffr
Reservations Consultants – Western Cape
HOTELJOBS
Remote, Remote
Published 4 days ago
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