What You Will Do Demand Management – Act as the central point for logging all incoming IT project demand requests, ensuring each is accurately recorded within the demand management system. Capacity Allocation – Coordinate and track the allocation of available resources for IT projects during the Program Increment (PI) planning process; work closely with the Enterprise Architecture Lead and other stakeholders to align capacity allocation with organizational priorities. Collaboration and Stakeholder Communication – Serve as the key liaison between business units, project teams, and IT departments regarding project demand, ensuring all parties are aligned on project request timelines and capacity availability; support the coordination of PI planning sessions, providing input on demand priorities and available capacity to inform decision‑making; facilitate clear communication regarding the demand process. Demand Process Optimization – Identify and implement improvements to streamline the demand management process and ensure better alignment between business needs and IT capacity; track and report on the demand pipeline, ensuring all requests are being managed in a timely and organized manner. What You Will Bring To The Table Minimum Education – A relevant tertiary qualification in Business Administration, Project Management, or a related field. Certification – Certifications in demand management frameworks (e.g., SAFe, Agile) will be highly advantageous. Desired Skills – Strong organisational and coordination skills, ability to manage multiple project demands simultaneously; excellent communication skills; proficiency in project management tools (Jira) and Microsoft Office Suite; knowledge of Agile practices, specifically SAFe methodology. Experience – Minimum of 3 years of experience in IT project demand management or coordination, ideally within the FMCG or CPG industry; experience working with SAFe methodology, particularly in the context of Program Increment (PI) planning; familiarity with demand management processes and the role of capacity allocation within an Agile framework. In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under‑represented designated groups. #J-18808-Ljbffr