Summary: This role entails providing high quality repairs and maintenance of food service equipment to ourclients. Reports to: After-Sales Technical Manager Responsibilities: General Listen to customer concerns and communicate all job-related topics in an efficient and comprehensive manner. Attend to emergency calls on equipment repair issues. Collaborate with other maintenance workers, company’s officials, and staff to effectively provide solutions to repair or maintenance problems. Maintenance, Faultfindingand Repairs Technical fault/problemdiagnosis on site, remotely or atour customers' site. Provide on-site repairs, maintenance, installations, off-site remote troubleshooting on a wide variety of commercial catering and food service equipment. Read andcomprehendwiring diagrams, follow manuals on operation and installation Carry out periodic inspection, cleaning, and equipment servicing. Prioritize repair queue. Adhere to occupational health and safety during repairs. Repairs Administration Document service calls, travel logs and any ad-hoc/emergency after hour repair work. Document all repairs done according to the standard procedures. Report to the Technical Manager on all repair work in progress and completed. Minimum Requirements Qualified as a Refrigeration Technician Minimum of N3 in Electrical Engineering At least 3-5 years of workshop / repair experience Knowledge and experience within the food service and catering equipment industry Good Administration and basic Computer skills (Emails, Word, Excel) Valid South African driver's license. Commercial refrigeration and HVAC-advantageous Competencies Excellent communication skills (verbal and written) Strong planning and organising skills Excellent problem solving / fault finding skills Highly organised Excellent attention to detail Professionalism Willingness to learn #J-18808-Ljbffr