Key Responsibilities Client Engagement & Field Service Conduct approximately 10 client visits per day across an assigned territory Maintain a structured 4–6 week client call cycle Represent the company professionally and protect brand reputation at all times Provide emergency and after-hours technical support when required Build and maintain strong relationships with key client stakeholders (managers, chefs, buyers, etc.) Technical Installation & Maintenance Install, program, service, and repair dosing systems and related equipment, including: Industrial laundry machines Dishwashers, glass washers, crate washers Kitchen and housekeeping chemical dosing systems Diagnose and resolve technical faults efficiently on-site Assist with product deliveries when required Training & Customer Support Train clients on equipment operation and chemical usage Ensure all training records and documentation are completed accurately Provide ongoing technical support, demonstrations, and product guidance Reporting & Administration Submit weekly sales and technical reports to the Sales Manager Complete service reports and maintain accurate documentation Capture and report market intelligence (competitor activity, client feedback, trends) Support debtor follow‑ups and ensure correct client records are maintained Assist with stock control and periodic stock takes Compliance & Standards Ensure compliance with health, safety, and environmental regulations Support merchandising and brand visibility at client sites Self-Development Continuously improve technical knowledge of dosing systems, chemicals, and related equipment Attend internal training and development sessions Develop both technical troubleshooting and customer service capability Minimum Requirements Grade 12 (Matric) Valid driver’s license (essential) Electrical field experience (minimum 2–3 years preferred) Electrical qualification will be highly advantageous Experience in industrial laundry or dishwashing systems advantageous Basic programming knowledge of equipment advantageous Note: Own reliable transport is preferred, however company vehicles will be provided for business travel. Skills & Attributes Strong technical and electrical troubleshooting ability Methodical, detail-oriented, and analytical approach Strong communication and customer service skills Ability to work independently and under pressure Professional integrity, honesty, and reliability Team-oriented with a proactive, self-motivated attitude #J-18808-Ljbffr