Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-LloydSupport the Sales Executives with relevant sales tasks including follow up on ongoing and new business with customers Preparing and sending of rate quotations to customers Monitor quotation and customer performance including tenders and follow up with customers where required Give clear handover info to Customer Service (and Operations where required) Assist Customer Service with problem solving related to a customer issues where required Handling updating of CRM with customer calls, rate offers, customer follow ups done Handling of bids / tenders for local customers using the relevant tools Sales contract management / Rate Agreement handling (incl. FMC filing where necessary) Customer data management in FIS and CRM Dispute and exception handling Qualifications University degree or equivalent Good command of written and spoken English Working knowledge of MS Office Able to work well with others and follow guidelines Positive attitude FIS knowledge Receptive and be able to grasp new ideas and motivate one’s self for personal development We offer Total CTC Medical Aid Pension Contributions Other benefits will be included in specific employment contractAbout Us With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities. #J-18808-Ljbffr