Qualifications and Experience Gr12 (Matric) FSCA Approved Qualification RE5 FAIS Compliant Product category experience (Long term Insurance subcategory B1, Long term Insurance subcategory B2, and Retail pension benefit) CPD – Continuous Professional Development COB – Class of Business A valid driver’s licence and your own car A clear criminal and credit check Proven computer literacy (MS Office suite) Excellent communication skills (written and verbal) Previous Managerial experience Knowledge and exposure to Group Schemes advantageous (Internal) Successful completion of MODP (applicable for former Old Mutual employees) (External) Managerial qualification – advantageous 2 years’ experience in the same role Responsibilities Leadership and Direction Identify and communicate actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and achieve local business goals. Customer Relationship Management / Account Management Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and enable effective two-way flow of information and issue resolution. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input. Sell Customer Propositions Configure a complex product‑and‑services solution and associated contractual terms that meet the customer's mid‑to‑long‑term needs, taking input from relevant internal specialists. Present the solution to customer representatives and negotiate agreement within a predefined range of commercial parameters or review sales proposals from team members and authorize those that deviate from standard terms, escalating issues to senior management when necessary. Sales Opportunities Creation Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services. Performance Management Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives. Operations Management Oversee an operational area with guidance from senior colleagues. Responsibility may involve development or delivery (or both). Promoting Customer Focus Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships. Key Account Management Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day‑to‑day support. Customers are likely to include mid‑tier companies, multinational corporations, and the like. Customer Relationship Development / Prospecting Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision‑makers and influencers within the customer organization and enable effective two‑way flow of information and issue resolution. Budgeting Develop and/or deliver budget plans with guidance from senior colleagues. Organizational Capability Building Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Skills Building Trust, Change Management, Client Needs Assessments, Commercial Acumen, Consultative Selling, Customer‑Focused, Customer Service, Customer Understanding, Direct Selling, Executing Plans, Identifying Customer Needs, Identifying Sales Opportunities, Sales Software, Strengthening Customer Relationships, Upselling Competencies, Builds Effective Teams, Builds Networks, Business Insight, Collaborates, Communicates Effectively, Customer Focus, Drives Results, Ensures Accountability. Education NQF Level9 – Masters Closing Date: 03June2026,23:59 #J-18808-Ljbffr