Requirements A degree in Business Administration, Marketing, or related field (MBA preferred) Minimum 10 years’ experience in senior sales leadership roles Proven track record in ERP or municipal/public sector systems is highly advantageous Proven experience managing large, distributed sales teams and partner networks Strong understanding of municipal governance, procurement and digital transformation Excellent communication and interpersonal abilities, with the capacity to advise and influence executive management Exceptional analytical, strategic thinking and problem-solving skills Exemplary leadership qualities with the ability to inspire and manage teams towards achieving excellence in operations Strong understanding of market dynamics, customer needs and the competitive landscape Proficiency in MS Office and CRM software (e.g. Salesforce) Responsibilities Strategic Sales Leadership Define and implement sales strategies that align with the business’ growth ambitions and market goals Drive revenue generation and profitability across new business, upsells, and renewals Lead pipeline forecasting, budgeting and strategic planning in alignment with EXCO Develop account-based sales strategies to deepen client relationships and expand footprint Team Management & Performance Build and manage a high-performing sales team; recruit, coach and develop talent Set KPIs and performance metrics for sales, partner and client relations teams Foster a performance-driven culture with a strong focus on execution and accountability Market Development & Positioning Oversee market segmentation, go-to-market planning, and territory expansion strategies Monitor market trends, competitive threats and stakeholder sentiment to inform action plans Collaborate with marketing and technology to ensure brand alignment and product market fit Partnerships & Stakeholder Engagement Manage strategic relationships, commercial agreements and give input to field agents’ frameworks Engage government, municipalities, and strategic entities to drive public sector influence Represent the business at client meetings, industry forums and executive engagements Technology & CRM Oversight Lead CRM strategy, ensuring data accuracy and actionable sales intelligence Champion adoption and optimisation of Salesforce (or equivalent CRM systems) Work with the CTO to ensure sales tools and platforms support strategic goals Customer Focus & Client Success Drive structured client engagement models that enhance satisfaction and retention Ensure feedback loops between client relations and product / marketing teams Lead the development of testimonials, case studies and win stories Compliance, Reporting & Governance Ensure alignment with public sector procurement and regulatory frameworks Report on performance, risks and opportunities to EXCO Uphold corporate ethics and compliance across all commercial activities #J-18808-Ljbffr