A leading consulting engineering firm is looking for an IT Technician to join their team in Cape Town, WC. Responsibilities Provide first-line and high-level support for desktop hardware, software, and peripherals. Maintain a comprehensive data backup system and ensure effective data loss control. Manage and support Microsoft Active Directory for user and computer accounts. Assist with LAN and Wi-Fi network support to minimise downtime. Perform desktop and laptop imaging, software installations, and patch management. Ensure all systems are protected against viruses and that antivirus definitions are up to date. Support end-user applications including Microsoft Office Suite and AutoCAD (basic level). Maintain accurate hardware and software inventory records. Respond to IT support tickets in a timely and professional manner. Assist with email client support (Exchange environment). Keep abreast of technology changes and propose improvements to the IT Manager. Ensure systematic storage and retrieval of data, including archived work. Requirements National Diploma / NQF Level 5–6 in IT, Information Systems, or Computer Networking Microsoft Certified: Modern Desktop Administrator Associate IT focused Technical Certificate (e.g., A+, N+, MCP) with demonstrable practical experience 2–3 years’ experience in a role as Desktop Support Specialist or IT Support Specialist Technical Knowledge Microsoft Windows Server (2008/2012/2016) – basic administration Microsoft Active Directory – user and group management Microsoft Office Suite support (Word, Excel, Outlook) Our client is offering a highly competitive salary for this role based on experience. #J-18808-Ljbffr