Job Summary Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments. Job Description Product & Service Direction Setting, Solution Design & Performance Management Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End) Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors) Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically) Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term) Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints) Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery. Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc. Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide) DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally) Operate and harden the production EKS estate hosting API gateway, AI agent runtimes, and integration services Own Kong Konnect end-to-end — control + data plane, plugins, LLM/MCP traffic policies Run APIOps for Kong: decK, OpenAPI-driven pipelines, Spectral linting, GitOps promotion of specs and config Operate the MuleSoft Anypoint estate (350+ APIs) and lead consolidation onto Kong Konnect Embed supply-chain security: image scanning (Trivy), signing (Cosign), SBOMs, admission policy (OPA / Kyverno) Run runtime security and CIS hardening: Falco, audit logging, kube-bench Own the GitOps delivery pattern (Argo CD or Flux) for application and platform manifests Coach senior engineers across squads and uphold Group architectural standards Delivery Management (where there is a specific product / service you manage) With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.) Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc. Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment Must have 4+ years engineering experience with production Kubernetes at scale Production experience with Kong Konnect (or Kong Gateway / Enterprise) and APIOps tooling Production experience with MuleSoft Anypoint Platform (CloudHub, RTF, API Manager, DataWeave) AWS expert (EKS, IAM, KMS, VPC) — Azure / GCP equivalents acceptable Regulated-industry delivery: banking, insurance, or healthcare Nice to have AWS Solutions Architect Professional / DevOps Engineer Professional Kong or MuleSoft certifications LLM / AI workload experience: Bedrock, vector DBs, RAG, agent runtimes, MCP #J-18808-Ljbffr