Purpose of the Role To act as a source of expertise internally and for Keyloop customers in the respective region. Develop, evolve, and retain knowledge to address delivery requirements across products such as DMS, Manufacturer Systems (MS), Country Specifics (CS), layered applications, acquired products, and partner applications. Key Responsibilities Ensure project activities are delivered within quality, time, and legal frameworks. Engage with customers remotely and onsite. Perform discovery, documentation, configuration, training, and post go-live support. Contribute to product reviews and knowledge development. Core Competencies Standardization & Efficiency Results Accountability Communication & Collaboration Client Focus Outside-in Perspective Bias for Growth Key Performance Indicators Successful project delivery (time, cost, quality) 95% assignment completion rate Rework 80% utilization Skills & Experience Experience in Finance, CRM, ERP, or technical implementations Strong analytical and communication skills Process-driven and adaptable to change Automotive Aftersales Department industry knowledge Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. Equal Opportunity Employer We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. #J-18808-Ljbffr