We are seeking a hands‑on AWS Software Engineer to build, integrate, and operate GenAI services within our OCR and Intelligent Document Processing (IDP) platform. This role is responsible for developing LLM‑driven services that plug into the OCR ecosystem, as well as run and operational support of the existing OCR platform, including Tungsten Automation. The role combines software engineering, cloud engineering, and production support, with a strong focus on building scalable, enterprise‑grade solutions. Responsibilities Own the run and operational support of the OCR platform, including Tungsten Automation Provide production support, including incident management, root cause analysis, and performance optimisation Manage platform upgrades, configuration, and integrations Define and maintain runbooks, support processes, and operational documentation Partner with infrastructure, security, and platform teams to ensure platform stability and availability Background and experience required Years of Experience Industry Experience GenAI & OCR Platform Development Design and build GenAI‑powered services and APIs that integrate with the OCR / IDP platform Develop LLM‑based capabilities for document extraction, validation, classification, summarization, and decisioning as standalone services or within the Tungsten Automation platform Integrate GenAI services into existing OCR workflows and systems Build secure, scalable, and production‑ready solutions aligned to enterprise standards Design, build, and deploy services in an AWS‑native environment. Work with services such as EC2, ECS/EKS, Lambda, Step Functions, S3, IAM Implement CI/CD pipelines and infrastructure‑as‑code Ensuring solutions meet security, resilience, and compliance requirements More about the project Problem to solve Must‑have Skills (Mandatory Skills) Include minimum years of experience required per skill Strong software engineering background 5+ years Proven experience building and operating systems on AWS 5+ years Experience with API‑based architecture and service integration for 5+ years Experience with OCR / IDP platforms (vendor or custom) 3+ years Experience supporting enterprise production systems 3+ years AWS Engineering / Dev Ops / IAC 3+ years RPA / OCR Platform Development 3+ years Beneficial Skills (Desired Skills) Experience with Tungsten Automation or similar OCR platforms Experience with LLMs and GenAI systems in production environments Experience working in regulated, enterprise environments Skill/Experience/Education Mandatory Skills Software engineering Building and operating systems API‑based architecture and service integration OCR / IDP platforms Robotic Process Automation OCR Platform Development Skills Software Engineering Building and operating systems API-based architecture and service integration OCR / IDP platforms Enterprise production systems AWS Engineering Dev Ops IaC robotic process automation OCR Platform Development Tungsten Automation LLMs GenAl systems #J-18808-Ljbffr