Agent, Contact Centre (Employee Benefits) Job Overview To provide an effective Query Resolution service in a professional, friendly manner with internal as well as external clients to understand the risks associated with handling clients' queries and dissemination of confidential information. Be the first point of contact for routine clients' queries. Business Segment Insurance & Asset Management Company Liberty Group Limited Location ZA, GP, Johannesburg, 1 Ameshoff Street Qualifications Type of Qualification: Diploma Field of Study: Business Commerce Experience Required: Service Management, Operations; 3-4 years. Sound knowledge of business processes when dealing with facilitating payments’ instructions for clients and when dealing with client’s queries. Sound knowledge of regulatory requirements while handing client’s queries. Global markets and Personal Banking experience. Additional Information Checking Things Conveying Self-Confidence Examining Information Following Procedures Generating Ideas Interacting with People Making Decisions Managing Tasks Taking Action Team Working Customer Understanding (Business Banking) Product and Services Knowledge Product Related Systems (Business Banking) #J-18808-Ljbffr
Agent, Contact Centre (Employee Benefits)
STANDARD BANK OF SOUTH AFRICA LIMITED
johannesburg, johannesburg
Published 16 days ago
Report job