IOEC is seeking an experienced Travel Coordinator to organize and oversee travel arrangements and hospitality for employees or clients, ensuring efficient and cost-effective solutions. The candidate needs to have experience in booking and coordinating local and international travel, managing travel-related recons (including credit card reconciliations), and maintaining accurate records of travel expenses. Key Responsibilities: 1. Travel Arrangements: - Book local and international flights, accommodation, and transportation. - Ensure travel complies with company policies and budgets. - Ensure required approval for travel is obtained from Commercial Director. - Coordinate visa applications, travel insurance, and any other travel related documentation. - Develop and manage a comprehensive traveller information system to store and update details such as preferences, passports, and visa requirements. - Maintain a rolling six-month travel schedule, ensuring all planned travel is tracked and updated regularly & share with business. - Create and update detailed checklists for international and domestic travel to assist travellers in preparing for their trips. - Make use of systems such as Galileo to book flights, car rentals and hotel rooms and reduce travel agency fees. 2. Travel Reconciliations: - Conduct travel recons, verifying travel expenses against budgets and receipts. This is to be done within agreed timeframe. - Reconcile company credit card statements for travel-related expenses. - Identify and resolve discrepancies in travel or financial records. - Ensure travel reconciliations records are accurate and up to date. 3. Expense Management: - Maintain detailed records of travel expenses for reporting purposes. - Prepare monthly and ad hoc travel expenditure reports. - Work closely with the finance team to streamline payment processes. - Negotiate and secure competitive rates with service providers, including hotels and car rental companies(etc.). 4. Communication and Support: - Act as a point of contact for travelers, addressing queries and providing timeous itinerary updates. - Liaise with travel agencies, airlines, and hotels to resolve issues. - Provide recommendations to optimize travel costs and improve traveler satisfaction. 5. Policy and Compliance: - Stay updated on travel regulations, airline policies, and visa requirements. - Ensure all travel arrangements adhere to organizational policies and legal requirements. Minimum Requirements: - Diploma or degree in Travel Management, Business Administration, or related field. - Minimum 3–5 years’ experience in travel coordination, travel consulting, or a similar administrative/operations role. Experience Required: - Certification in Travel and Tourism is advantageous. - Experience in credit card reconciliations and financial reporting. - Knowledge of local and international travel regulations. - Proficient in Excel - Experience working with corporate travel is advantageous. Skills and characteristics: - Strong organizational, filing and time-management skills. - Proficiency in travel booking systems (Travel IT/Galileo/ IATA/ GDS systems) and expense management tools. - Excellent communication and problem-solving abilities. - High attention to detail and accuracy, especially for financial and compliance processes. - Ability to handle urgent changes, last-minute bookings, and unexpected travel disruptions. - Ability to work independently while managing multiple bookings simultaneously. - Strong customer-service mindset and commitment to supporting frequent travellers