A leading client in the logistics and transport industry is seeking a skilled and experienced Tracking Controller to join their operations team based in Durban. The successful candidate will be responsible for providing end-to-end visibility and control of linehaul, cross-border and FMCG deliveries, ensuring all deliveries are completed on time and in full while maintaining compliance with route plans and operational requirements. Key Responsibilities Monitor and track all vehicles via GPS and tracking management systems Ensure deliveries are tracked from dispatch through to final delivery Monitor adherence to route plans, traffic regulations, driving times and delivery schedules Track and monitor cross-border vehicle movements and customs clearance processes Escalate delays, breakdowns, hijackings, accidents and route deviations immediately Maintain accurate incident logs and handover reports Communicate proactively with drivers, supervisors and management regarding delivery updates Monitor driver behaviour including speeding, unauthorised stops and other compliance matters Capture and update trip information on tracking systems Compile daily operational reports including OTIF, border delays, incidents and route deviations Support operational efficiency and customer service delivery Minimum Requirements Matric certification Diploma in Logistics or Transport Management (advantageous) Valid driver’s licence Minimum 3 – 5 years’ experience in tracking within FMCG, linehaul and cross-border operations Advanced experience working on vehicle tracking management systems Excellent MS Office skills Strong verbal and written communication skills Ability to work under pressure in a fast-paced environment Competencies Strong attention to detail Excellent problem‑solving abilities Good communication and coordination skills Ability to multitask and work shifts if required Strong organisational and reporting skills Please note that only shortlisted candidates will be contacted #J-18808-Ljbffr