Oracle ERP (EBS & HCM) Technical Administrator Support Specialist Objective of this Scope of Work The role is responsible for providing advanced L3 technical support across Oracle E-Business Suite and Fusion HCM platforms, ensuring stability, security, and compliance of enterprise systems. The engagement supports upgrades, quarterly patching, and enhancements while enabling controlled and auditable system operations and reducing operational risk. Scope of Services Definition The scope will include but will not be limited to: Technical administration and support across Oracle platform landscape System monitoring, performance optimisation, and stability management Execution of upgrades, patching, and release cycles Key Responsibilities Provide L3 technical support for Oracle EBS and Fusion HCM Manage system environments and ensure stability Execute upgrades and patching activities Support critical HR, payroll and financial processing cycles Resolve incidents and perform root cause analysis Maintain integrations and middleware platforms Manage security, access control, and authentication systems Maintain technical documentation and knowledge transfer Knowledge, experience, and personal competencies Education and experience Minimum 8 years Oracle EBS technical experience Experience in project/support environments Strong understanding of SDLC and release management Additional requirements Strong analytical and problem-solving skills Time management and teamwork Technical Skills Oracle E-Business Suite (Sysadmin, Workflow, Integrations) Oracle Fusion HCM Cloud Oracle BI Publisher, OBIEE, OCI, Integration Cloud PL/SQL, APIs, REST APIs, data integrations Security concepts: SSO, LDAP, SSL, Load balancing #J-18808-Ljbffr