Board Cutting and Edging Supervisor (Internal Applications Only) About the job Board Cutting and Edging Supervisor is responsible for monitoring cutting & edging operations, quality and smooth running of cutting & edging processes. He/she needs to supervise and coordinate activities of workers engaged in cutting & edging fabric as per customer specifications, minimizing losses to the company. The supervisor is responsible for the maintenance on all machinery. Qualifications Grade 12 or equivalent NQF 4 qualifications. 2 years carpentry experience would be advantageous. 2 years managerial or supervisory experience would be advantageous. 1 year experience working with cutting and edging machinery would be advantageous. Ability to perform basic calculations accurately. Well developed problem solving and analytical skills. Must be willing to work shifts, weekends, and public holidays. Must be able to work under pressure. Key Performance Area Cutting and edging Minimise wastage and customer complaints through accurate calibration of machines according to cutting list. Minimise wastage and customer complaints through accurate reading and interpreting of cutting lists. Perform daily cleaning and preventative maintenance on machinery. Customer Service Ensure effective employee scheduling planned and implemented to provide exceptional customer service. Advise customers correctly on product. Assist customer with any product queries. Assist with customer complaints timely. Must be available in area of responsibility. Assist in other departments as and when required. Ensure area of responsibility is packed neatly and free of obstacles. Ensure stock is merchandised immediately after being received. Safety (OHSA) Requirements Safety (OHSA) compliance (e.g. use of safety gear, ensure customer, and employee safety) within area of responsibility. Adherence to machinery specifications and safety standards. Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of customers and employees. Loss Prevention and Security Be aware of suspicious behaviours or people and report any suspicions to management. No product to be loaded for a customer without proof of purchase or required documentation. Supervision Effective supervision of employees within area of responsibility. Values Integrity Complying with generally accepted standards in activities related to the position. Creates realistic expectations. Is sincere. Handles sensitive information carefully. Shows awareness of values, indicates when boundaries are crossed. Accuracy Effectively handling detailed information and being consistently attentive to details. Works in an orderly fashion. Ensures that matters are handled in an orderly and accurate manner from start to finish. Prevents mistakes. Invests energy in checking his/her work for mistakes. Client focus Identifying and actively responding to clients' wishes and needs. Deals with clients in a friendly manner. Shows involvement in the client's problem. Makes clients feel welcome. Approaches the client's question with a can-do mentality. Being aware of one's own strengths and weaknesses: consciously working on personal development. Is focused on self-broadening and/or gaining more in-depth knowledge. Follows relevant training programmes and/or looks for opportunities to gain experience. Seeks and uses opportunities for personal development. #J-18808-Ljbffr