Ellas Group, based in Johannesburg, South Africa, is a leading retail and property management company. It operates SPAR Supermarkets and TOPS at SPAR Liquor Stores, recognized for delivering exceptional service, quality products, and a world-class shopping experience. The Group also manages Ellas Properties, which oversees a portfolio of retail centers and mixed-use developments to ensure operational efficiency and long-term value. Guided by its values of integrity, innovation, and service excellence, Ellas Group is dedicated to creating value for customers, communities, and stakeholders while embracing sustainable business practices. Role Description This is a full-time on-site role for a Retail Operations Manager, based in the City of Johannesburg. The Retail Operations Manager will oversee and optimize store operations, ensuring high performance in areas such as customer service, the daily management of retail locations, and maintaining operational standards. Key responsibilities include analyzing operational processes, enhancing retail efficiency, mentoring store management teams, and ensuring alignment with company standards and values. Qualifications Strong expertise in Retail Operations and Store Management Proficient in Operations Management with well-developed Analytical Skills Proven ability to deliver exceptional Customer Service and foster positive customer experiences Effective leadership and interpersonal skills, with a focus on team development and collaboration Bachelor's degree in Business Administration, Retail Management, or a related field is preferred but not necessary to apply Experience in the retail or property management industry is a strong advantage Ability to adapt and thrive in a dynamic, fast-paced environment #J-18808-Ljbffr