FIT/Groups Inbound Tour Consultant Location: CBD, Cape Town (Hybrid work model available post-probation) Division: UK/Europe or USA/Australia Compensation: Highly negotiable based on experience (includes Provident Fund, performance-based 13th/14th cheque, and lifestyle benefits) Our client, a leader in Tours and Safaris across Southern Africa, is seeking a friendly, energetic, and driven Inbound Tour Consultant (Intermediate/Senior) to join their vibrant team. This role focuses on handling international inbound enquiries, designing tailor‑made itineraries, and providing exceptional service to overseas operators. Key Responsibilities Itinerary Design: Proven experience in quoting and selling Southern Africa. Create and quote tailor‑made itineraries for FITs and ad hoc groups, including online agent platforms. Client Management: Manage bookings from "cradle-to-grave" with meticulous attention to detail and maintain strong professional relationships. Sales & Negotiation: Apply strong sales techniques to convert leads and negotiate effectively with suppliers to secure the best value. Supplier Engagement: Engage with Southern African suppliers to ensure high‑quality product delivery. Operational Excellence: Provide professional communication and participate in the rotational after‑hours duty phone schedule. Requirements Experience: Minimum 3‑5 years of strictly Inbound Tour Operations/DMC experience (Travel/Flight Agency experience will not be considered). Market Knowledge: In‑depth knowledge of Southern African destinations and experience working with UK/Europe markets. Technical Skills: Proven experience in quoting, selling Southern Africa, and processing FITs, Groups, and tour series. Competencies: Figures‑orientated with creative flair, strong attention to detail, and excellent communication skills. Culture Fit: Values‑driven (honesty, creativity, positivity, fairness) with the ability to thrive in a fast‑paced environment. #J-18808-Ljbffr