Call Centre Industry • IT & Internet • Wholesale & Retail Trade • Employees OneCart – Waterfall – Fixed Term – Full Time Non EE/AA Introduction: To effectively coach and lead their team in achieving the agreed goals by developing each individual's necessary skills to achieve the required results. To ensure the on-time delivery of all customer orders placed and submission of weekly reports. Duties & Responsibilities Team Management and Reporting – To lead and supervise a team and ensure flawless service delivery to our customers daily Spot check: Uniform (Shopper and Drivers) Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset. Support the team on special projects for continued operating efficiency and growth. Provide an operational perspective on logistics to ensure best practices and protocols. OneCart – Ermelo – Fixed Term – Full Time Non EE/AA Introduction: To effectively coach and lead their team in achieving the agreed goals by developing each individual's necessary skills to achieve the required results. To ensure the on-time delivery of all customer orders placed and submission of weekly reports. Duties & Responsibilities Team Management and Reporting – To lead and supervise a team and ensure flawless service delivery to our customers daily Spot check: Uniform (Shopper and Drivers) Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset. Support the team on special projects for continued operating efficiency and growth. Provide an operational perspective on logistics to ensure best practices and protocols. Follow any lawful and reasonable instructions from your supervisor. #J-18808-Ljbffr