Business Analyst, IT – Interpath – Cape Town, South Africa Interpath, an international advisory business, is seeking a Business Analyst to support the delivery of strategic technology and business initiatives across the organisation. The role works closely with stakeholders across multiple service lines to understand current processes, systems and ways of working, and translate these into clearly defined future states aligned to business objectives. Responsibilities Analyse and document current (as‑is) processes, systems and workflows, identifying inefficiencies, risks and improvement opportunities Design future‑state (to‑be) processes, operating models and system requirements aligned to business and technology strategy Gather, analyse and document clear, structured business and functional requirements with full traceability Engage stakeholders at all levels, facilitating workshops to drive alignment and validate requirements Conduct gap analysis between current and future states, supporting solution design with technical teams and project managers Support end‑to‑end project delivery, ensuring requirements are understood, prioritised and implemented effectively Identify and drive process improvements, enhancing controls, governance and consistency Produce high‑quality documentation including process maps, BRDs, functional specifications and supporting materials Core Requirements Business analysis experience in IT, tech or transformation environments Process mapping (as‑is/to‑be) and analysis Requirements gathering and documentation Stakeholder engagement across all levels Strong analytical and problem‑solving skills Clear communication with technical and non‑technical audiences Desirable Financial services or regulated environment experience Exposure to IT projects or digital transformation Data analysis capability Familiarity with BA tools/methods (e.g. Agile, JIRA, Confluence) Experience creating process/data‑flow diagrams (e.g. Visio) Relevant certifications (e.g. BCS, CBAP) Interpath offers a competitive salary and a comprehensive package of core and optional benefits to support the growth and well‑being of its employees. #J-18808-Ljbffr