Key Responsibilities Sales & Commercial Performance Achieve sales budgets, turnover, margin, and profitability targets Develop and implement growth strategies aligned to business objectives Act as the primary communication link between customers and the business Prepare weekly and monthly sales, margin, and performance reports Identify risks to budget achievement and recommend corrective actions Key Account Management Build and maintain strong long-term customer relationships Understand customer needs and operational challenges Provide tailored solutions to support mutual growth Resolve queries and manage complaints to ensure service excellence Operations & Supply Chain Ensure accurate and timely delivery of products Manage returns, claims, and stock availability Monitor stock levels across depots and distribution centres Support forecasting and replenishment planning Drive process improvements for operational efficiency Reporting & Market Intelligence Compile regular forecasts and key account reports Analyse market trends and competitor activity Identify opportunities for SKU expansion and portfolio growth Negotiate pricing, promotions, and listings in line with strategy Team Leadership Manage and support sales representatives Monitor performance and provide regular feedback Promote a collaborative and high-performance culture Key Performance Areas Key account sales growth and profitability Customer retention and satisfaction Forecast accuracy and stock management Successful negotiation outcomes Growth of existing and new business within accounts Requirements 3–5 years’ FMCG Key Account Management experience Willingness to travel locally Seafood or foodservice industry experience advantageous Strong understanding of foodservice channels advantageous Qualifications Matric (Grade 12) Degree in Sales or Marketing (required) SAP or similar ERP system proficiency #J-18808-Ljbffr