About the job Workforce Management Specialist National Diploma: Information Technology (Required) Must be willing to travel, locally and internationally to customer sites Must have own vehicle and drivers license Advantageous: Tertiary IT qualification (Certificate / Diploma / Degree) Microsoft certifications Experience: At least 3 - 5 years experience in system integration and networking Minimum 1 years experience working with programming and scripting languages Experience in web-based technology SQL Reporting and Integration are an added advantage PC application software experience (MS Office Suite) Time and Labour management system experience Extensive experience implementing or supporting enterprise software applications and hardware used in web environments Preparing functional and technical solution design documents and Configuring and delivering the solution to the customer Experience with requirement gathering solution design and implementation Prior experience in supporting functional testing, integration testing and UAT Microsoft operating systems and SQL database systems experience Dell Boomi experience (preferred) Responsibilities: Design and plan WFM systems for clients Integrate WFM system with customers systems Implement WFM system for customers Conduct Training for WFM customers and internal requirements Project closure and debrief Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel #J-18808-Ljbffr