Responsibilities Strong work ethic and maintain a high level of accuracy Accurately process sales on the POS system Ensure prices and quantities are accurate and provide a receipt for each sale Handle cash properly and record all transactions accurately Accurately process refunds and/or exchange items Accurately balance the cash register during daily cash‑ups Bag or wrap purchases to ensure safe transport Provide basic information to customers on products, promotions and/or item location in the W‑IP High level of energy and customer‑service oriented Establish customer needs and use product knowledge to provide solutions Assist management to achieve sales targets Ensure stock is merchandised, controlled and managed to the highest standards Participate in regular cycle counts and annual/bi‑annual stock take Assist management to identify and eliminate security risks Prioritise work to achieve the required daily outcome Maintain the highest housekeeping standards throughout the store Communicate constantly with dispensary and floor staff to address expectations, requirements and compliance Handle customer complaints and escalated to management Collaborate with colleagues and management to address expectations, requirements and compliance Identify problems and escalation through relevant channels Complete and submit documentation to responsible individuals where applicable Manage own time and attendance according to company policies Adhere to company policies and SOPs Show self‑initiative and willingness to exceed expectations Be self‑motivated Maintain good relationships towards departments and the Group at large Willingness to work overtime Provide operational reporting to Front Shop Team Leader regarding work in progress Ensure all reporting is timely and accurate within agreed timelines Take corrective actions based on identified deviations and service level failures Qualifications Matric 1‑2 years’ experience as a Cashier and/or Shop Assistant in a retail environment 12‑18 months of customer service experience Basic maths Basic merchandising Basic Microsoft Office skills Accuracy Good interpersonal & communication skills Understanding inter‑dependence and team dynamics Problem‑solving skills Retail savvy and sales driven Working under pressure Organised and tidy Reliable Integrity Understanding merchandising principles Friendly and engaging Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace. #J-18808-Ljbffr