We're looking for a detail‑driven and client‑focused Account Analyst to join our Business Bank team and support the growth and management of our client portfolios. The role supports the day‑to‑day running and maintenance of portfolios by providing a central office‑bound contact point for customer service queries and requests, administration assistance, and adding value to clients through the identification of cross‑selling opportunities. The incumbent will monitor all loan facilities in the portfolio daily against set parameters and conditions. What you'll do Supporting portfolio and client management Preparing and motivating credit applications Monitoring loan facilities to ensure compliance with approved terms Acting as a key contact for client queries and service requests Identifying opportunities to add value and support cross‑selling Ensuring compliance with regulatory requirements, including FICA What we're looking for Minimum 5 years' banking experience At least 3 years in a Business Banking or Commercial Banking environment Experience in credit application preparation Understanding of the features, benefits and value propositions of company product and service offerings General banking practices and procedures Understanding of how Business Banking operates, including business risks, industry risks and financial requirements of the business market Credit principles and practices, including understanding of credit application, securities and balance‑sheet requirements Knowledge of the Financial Intelligence Centre Act (FICA) Administration processes and procedures pertaining to Business Banking transactions Client relationship management and service principles Advantageous Knowledge of competitor product offerings, channels, operational and marketing tactics If you're passionate about delivering exceptional client experiences and building a career in Business Banking, we'd love to hear from you. Qualification A relevant tertiary qualification in Finance or a similar field. Conditions of Employment Clear criminal and credit record Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals. Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/ /06 #J-18808-Ljbffr