Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa The intake agent will receive and review the fax images and start data entry in the system. Validate and verify the provider and member using all compliance metrics. Create the precert case and route the case to the appropriate bucket for initial or final review. Attach the fax for existing precert cases needing additional information. Intake agent needs to determine whether case should be cancelled or build Investigate previous case history to determine case outcome Fax back providers Research certain drugs Data capture from system to template. Seniority level Entry level Employment type Full-time Job function Other Industries Business Consulting and Services Salary ZAR150,000.00 - ZAR200,000.00 #J-18808-Ljbffr
Executive-Customer Care Voice-Customer Experience
EXL
cape town, cape town
Published 14 days ago
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