About the job Dental Receptionist, De Waterkant, Cape Town A dental practice in De Waterkant, Cape Town is seeking to recruit a well presented and organised Dental Receptionist. The ideal candidate will be dynamic, tech savvy, and patient focused, with the ability to manage front desk operations while delivering a professional and welcoming patient experience. Roles and Responsibilities (but not limited to) Greet and assist patients in a courteous and professional manner Manage the switchboard and handle incoming calls Schedule, manage, and maintain appointment diaries Send appointment reminders via phone, SMS, or email Attend to patient enquiries and provide accurate information Manage patient flow and communicate delays professionally Maintain and update patient records and accounts Handle payments, collections, and receipting of monies Maintain filing systems and ensure easy retrieval of records Assist with patient emergencies and escalate where required Ensure strict confidentiality of patient information Maintain a neat, organised, and professional reception area Requirements Matric / Grade 12 Additional qualification in medical or dental administration advantageous Minimum 2 years' experience in a similar receptionist role advantageous Computer literacy and proficiency in Microsoft Office Suite Skills and attributes Excellent telephonic and interpersonal communication skills Ability to multitask and prioritise effectively Flexible and adaptable Strong organisational and time management skills High attention to detail Professional and well presented Quality focused with a strong work ethic Empathetic and patient centred approach Work Hours Monday to Friday, 08h00 – 17h00 #J-18808-Ljbffr