We are seeking a Senior Business Analyst with strong process modelling and transformation experience (not a functional SAP consultant). This role focuses on understanding, redesigning, and optimising business processes across core retail operations, with a strong emphasis on Procure-to-Pay (P2P) and Order-to-Cash (O2C) within an SAP S/4HANA environment . You will work closely with business stakeholders to translate operational needs into clear, structured, and actionable business requirements , driving measurable process improvements. Key Responsibilities Business Analysis & Strategy Define and plan the BA approach across projects and workstreams Align business requirements with strategic transformation objectives Act as a bridge between business and technical teams Stakeholder Engagement Facilitate workshops, interviews, and working sessions Engage across business units (supply chain, finance, operations, IT) Manage stakeholder expectations and drive consensus Requirements & Process Modelling Elicit, analyse, and document requirements (BRDs, functional specs, user stories ) Develop as-is and to-be process models Perform gap analysis and process improvement recommendations Ensure alignment to best practice and SAP-enabled processes Testing & Delivery Lead and coordinate User Acceptance Testing (UAT) Validate solutions against business requirements Support issue resolution and ensure delivery quality Training & Support Develop and support training materials and sessions Provide post-implementation support and BAU transition Required Experience Certified Business Analyst (CBAP, FTI, or equivalent preferred) 7+ years' BA experience in complex environments Strong retail industry experience (essential) Proven experience on large transformation programmes Experience working in Agile and/or Waterfall environment