Insurance Consultant - 6 Months Contract - Bellville (Cape Town) The insurance consultant role is focused on providing an end-to-end service and support to brokers. ONLY applicants that are currently living in Cape Town will be considered! MUST have a CLEAR Credit and CRIMINAL record! Duties & Responsibilities This role is focused on, but not limited to; servicing broker requests, including enquiries. Providing telephonic/email support to the intermediary on record , authorised representatives from the brokerage, and broker services; Dealing with general insurance and policy specific enquiries; Dealing with issuance of new policies/policy maintenance/renewal/agri aspects of policies; Assisting to resolve all insurance queries within required timeframe and compliance requirements; Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books; Undertaking to adjust premiums in line with new asset values; Managing client expectation on expected turnaround times for submitted requests; Adhering to underwriting criteria and regional requirements; Assist with profiling the client with the best suitable product and underwriting criteria; Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product; Assisting in implementing solutions for improvement; Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required. Desired Experience & Qualification Matric / Grade 12 MUST have NQF4 (insurance related qualification) MUST have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an advantage MUST have a CLEAR Credit and Criminal record Package & Remuneration Salary: R13 000 per month 6 week training 6 month contract with possible conversion Working hours 8:00 – 16:30 Monday to Friday Interested? If interested , please apply directly through Pnet or email us directly at N.B If emailing us directly, remember to insert "Insurance Consultant - Bellville" in the email subject line , for consideration. HR Services, Recruitment & Selection #J-18808-Ljbffr