A leading recruitment firm is seeking a Client Experience Specialist in Johannesburg, South Africa. This role involves developing customer experience frameworks, managing operational and cost targets, and resolving customer complaints. The ideal candidate should possess a Diploma or Degree relevant to customer service, alongside 5-7 years of experience, particularly in the financial services industry. Strong analytical and relationship management skills are essential. The position offers a chance to significantly impact client service quality.#J-18808-Ljbffr
Client Experience Lead - Cx Strategy & Operations
BOARDROOM APPOINTMENTS
johannesburg, johannesburg
Published 14 days ago
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