Responsibilities Recruit, maintain, and develop sales representatives and brokers and set targets. Develop and maintain sales and marketing plans. Develop an integrated sales & marketing plan. Implement and align marketing plans with the regional plan and submit to management. Review and update the strategic plan on a regular basis. Compile reports on progress made on the strategic plan. Communicate the strategic plan to sales representatives. Perform recruitment and selection processes for sales representatives. Advertise and market representative positions through presentations. Select applicants in accordance with FSCA requirements and implement assessment selection batteries. Conduct training for sales representatives. Facilitate pre‑course and post‑course training. Perform on‑the‑job assessment of representatives. Conduct coaching processes. Provide technical support and motivation to representatives. Coach representatives on improving their selling skills. Provide recognition through a performance management system. Conduct training for brokers. Ensure brokers are equipped with sufficient office documentation (e.g., application forms). Handle administrative queries on behalf of dedicated brokers. Check the business methods of dedicated brokers and advise accordingly. Update brokers on Assupol products and services regularly. Ensure brokers’ computer software is up to date with respect to Assupol products and services. Build professional business relationships with brokers. Identify and develop new and current markets. Identify, penetrate, and develop new markets. Negotiate stop‑order markets. Maintain contacts with key decision makers and insurance industry resources (new and existing). Retain and increase market share in existing markets. Manage business retention. Conduct product presentations in the market. Maintain production targets and retain business. Ensure and monitor that set production targets are achieved. Maintain business retention. Comply with FAIS requirements. Supervise representatives when rendering services under supervision. Submit supervision evidence to MSSI on a monthly basis. Mentor and train supervisees to ensure they have a proper understanding of products. Observe meetings between representatives and clients. Compliance. Complaints. Compliance Metrics Number of complaints received. Number of complaints referred for investigation (forensic). Number of complaints referred for debarment hearing based on outcome from the debarment committee. Training and Awareness Refresher Training New Product Training Record of Advice Financial Needs Analysis Completion of the application forms Other Adhere to code of conduct Adhere to TCF Comply with risk and audit requirements Display the values and culture Provide leadership to your team to assist them in achieving their target #J-18808-Ljbffr