Scrum Master / Release Manager Apply for the Scrum Master/Release Manager role at MRI Software. The role leads, inspires, and motivates multi‑functional teams, enabling the delivery of innovative products to the PropTech market. This key position drives agile and lean frameworks that result in quality product delivery and continuous improvement. It reports within the Product Development organization and facilitates scrum activities and release management. Responsibilities Take responsibility for all aspects of project delivery. Coordinate all project activities and Agile implementation across all projects. Motivate and inspire team members, maximizing the team’s potential. Encourage self‑organization within the team and empower team members to make important decisions, estimate work, and improve collaboration. Monitor project progress, provide timely feedback, and drive a culture of agility and learning. Guide the team in implementing Agile methodology rules to deliver rapid and reliable business products; support Product Owners in managing the product backlog. Organize scrum events as necessary. Remove impediments so the team can focus on the work and follow scrum practices. Follow the change management process and ensure it is compiled by all team members. Prepare and plan projects, driving those plans to a successful conclusion. Manage and track effort and progress, highlighting ways to keep the project on track despite issues – a “can do” attitude is essential. Deliver projects on time and to budget, managing expectations and handling issues as required. Mitigate risks and address issues to ensure timely completion of project milestones. Clearly monitor and report to management and customers on project progress with respect to effort, cost, duration, and key milestones. Present status concisely to management at any time. Represent company stakeholders at customer meetings and presentations. Work with Product Owner to align teams with the product vision, sprint goals, and other necessary information. Create an environment of collaboration within the teams that allows open dialogue and productive solutions for resolving conflicts. Champion continuous improvement activities to reduce waste and increase productivity. Communicate organizational impediments to leadership, clarifying impediments for the team. Release Planning & Coordination: develop and maintain the release calendar across products and projects; coordinate release schedules and resources with development, QA, DevOps, and business teams; define and communicate release scope, timelines, and deliverables. Release Execution: oversee build, deployment, and migration processes across environments; ensure all releases are deployed smoothly with minimal disruption; manage rollback procedures and contingency plans. Governance & Compliance: enforce release management processes and best practices; maintain documentation for release notes, change logs, and deployment checklists; ensure compliance with change management and security policies. Risk Management: identify, communicate, and mitigate release‑related risks; facilitate go/no‑go decisions based on readiness assessments. Continuous Improvement: analyze and improve release processes to increase reliability and efficiency. Collaboration & Communication: serve as the central point of contact for all release activities; communicate release status, issues, and impacts to stakeholders. Requirements Scrum Master certification (CSM) required. Deep understanding of agile framework (scrum and Kanban). In‑depth knowledge of agile, scrum, and disciplined agile delivery concepts and methods. Expertise in SDLC models and traditional project management principles and practices. Experienced in refinement, story splitting, estimation, velocity, retrospection, and other scrum techniques. Experienced in planning and problem solving with product management and delivery teams. Experienced in working with scrum team and dealing with internal and external stakeholders to influence and drive decision making and support organizational project/product teams. Knowledge of numerous well documented patterns and techniques for eliciting change in team behaviour (e.g., burndown charts, handling bugs, retrospectives). Good skills and knowledge of servant leadership; facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency. Expertise in JIRA (administer projects, run sprints, produce charts and reports). Project Management certification preferred. Key Competencies Strong organizational and time management skills. Attention to detail and commitment to quality. Ability to manage multiple parallel releases. Effective stakeholder management. Calm and decisive under pressure. Continuous improvement mindset. #J-18808-Ljbffr