Overview Expert Professional Services Engineer - Networks Qualifications National High School Senior Certificate (or equivalent) Graduate or qualified by experience Fortinet NSE 7/8 Responsibilities Architecting and designing network infrastructure and connectivity solutions across multiple technologies and vendors Technical implementation and delivery of network infrastructure and connectivity projects in a lead capacity Technically lead pre-sales and projects engagements around network infrastructure opportunities Documentation of solutions (e.g. architecture, configuration and setup, low-level design documentation) Working within a project management delivery methodology in a lead technical role Provide effective knowledge transfer and upskilling to relevant customer personnel to ensure an appropriate level of future self-sufficiency Play a lead role in transition of completed projects to the managed services support teams Perform project-related duties with regards to new and changing infrastructure deployments as required Act as an escalation point for managed service support team on very complex technical incidents for assistance and consultation Completing customer change requests, including impact and risk analysis, implementing out of hours where required as part of projects Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities Work closely with the solutions area of the business regarding developing new services and proposals Attend technical workshops with customers to clearly determine business and technical goals, needs, and requirements #J-18808-Ljbffr