Apply by: 28 November 2025 Position summary Job category: Customer Service Contract: Permanent EE position: Yes Introduction TRACKER requires the services of a Representative: Customer Services for the Polokwane region. The successful candidate will be responsible for all related sales support duties for the Polokwane Sales Support Department. Assisting Sales Consultants and Administrative Support. Process Sales Contracts/Information Maintain region records, statistics reports and activity Reports. Follow up Leads /Queries. Liaise with all necessary Departments regarding scheduled fitments. Data Capturing. General Office Administration. Reception Duties. Receive and administer incoming Calls. Attend to/Follow up and Resolve Client Queries from Dealers, Brokers, Fitment Centres, Corporate Clients, HO Provide Excellent Customer Service to Internal and External Clients. Provide Service within the Region as well as other departments/regions/staff within Tracker. Embrace Service Excellence. Assist with any other tasks or duty assigned to you by the Supervisor/Manager Update all Client's Profile Details on System. (Walk In or Phone In) Follow up on Loading of Contracts from Dealers, Brokers and Corporate Clients Provide Weekly Sales Stats to Sales Consultants Ensure the Lead Source and Pricing Source is captured correctly Provide Service to both Existing and Prospective Clients Ensure both the Company and the Customer best interest is kep at Heart Provide insurance certificates Liaise with Dealers, Brokers, Fitment Centres, Corporates, Sales, Staff at Head Office Matric with at 2 years’ experience in an administrative role Previous experience is the logistics or tracking industries would be advantageous Proficiency in MS Office & Outlook We Got You. At Home. On Roads. In Life. #J-18808-Ljbffr