Requirements RSA ID and legal residence essential Minimum 2 years' experience as an Assistant General Manager within a 4-star hotel environment Strong operational knowledge of Front Office, Housekeeping, Food & Beverage, and Guest Relations Proven leadership and team management skills Excellent guest relations and customer service ability Strong understanding of stock control, financial controls, and hotel operations Ability to manage and motivate teams effectively Excellent communication and organisational skills References are essential Own transport advantageous Ability to work under pressure in a fast-paced hospitality environment Stable employment history essential Candidates with a history of frequent job changes will not be considered Must be seeking a long-term career opportunity and committed to growing within the business Key Responsibilities Assist the General Manager in overseeing all hotel operations Ensure exceptional guest experiences and service delivery standards Support and manage Front Office, Housekeeping, Food & Beverage, and Guest Relations departments Monitor operational standards and implement continuous improvements Assist with budgeting, stock control, financial controls, and reporting Lead, mentor, and develop departmental teams Handle guest complaints and ensure prompt resolution Ensure compliance with company policies, procedures, and hospitality standards Conduct regular inspections to maintain quality and presentation standards Support revenue generation and operational profitability initiatives Act as relief for the General Manager when required Package R35,000 (Negotiable – DOE) Live-out position Location Plettenberg Bay – Western Cape #J-18808-Ljbffr