Job Title: General Manager – Luxury Safari Lodge Location: Queen Elizabeth National Park region, Uganda About My Client Positioned on a striking peninsula in Uganda’s most iconic wildlife destination, my client’s lodge offers extraordinary immersive experiences. Surrounded by the Rwenzori Mountains, the Great Rift Valley, Lake George, and Lake Edward—this is a place where guests encounter the wild beyond the beaten path. As part of a celebrated East African hospitality group with generations of expertise, they pride ourselves on combining authentic warmth with luxurious comfort. Role Overview As the General Manager, you will be at the helm of all lodge operations, from guest experience to financial performance. You will lead a diverse team, drive sustainability initiatives, and ensure the delivery of top-tier safari experiences—all while preserving the cultural and environmental heritage of this extraordinary location. NB: This position is most aligned to and my client will consider applicants from East Africa , Southern Africa Region, Europe and India Key Responsibilities Strategic Operations & Leadership Lead and streamline daily operations, ensuring seamless coordination across front desk, F&B, housekeeping, maintenance, and guiding teams. Develop operational strategies and long‑term business plans to enhance profitability and guest satisfaction. Guest Experience & Service Excellence Uphold exceptional service standards, managing guest expectations from arrival to departure. Address guest feedback proactively, ensuring seamless resolution and continuous improvement. Team Building & HR Recruit, train, and mentor staff to foster high-performance, customer-focused service. Conduct performance reviews, schedule management, and enforce disciplinary procedures as needed. Financial & Budget Oversight Prepare and manage budgets, financial reporting, and cost‑control measures to drive profitability. Oversee inventory management, including F&B and operational supplies. Facilities & Maintenance Management Ensure the upkeep of all facilities—including guest rooms, public areas, and outdoor spaces—to the highest luxury and safety standards. Implement preventive maintenance schedules and swiftly address #J-18808-Ljbffr