Bellville, South Africa | Full time | Home-based | R Job OverviewManage single and multi-service projects, ensuring quality deliverables on time, within budget and to the customer’s satisfaction; Provide expert skills as part of a Clinical Data Management (CDM) team to provide quality data that meet customer needs. Essential Functions Serve as internal or external point of contact on standalone coding studies or accounts Maintain post-coding dictionary up-versioning synonym and coding reconciliation to align coding to latest dictionary versions. Perform Dictionary up-versioning activities. Perform external verbatim coding of data from non-EDC sources in line with required coding dictionary versions. Perform comprehensive quality control procedures Perform Serious Adverse Event (SAE) coding reconciliation activities Collaborate with customers and develop solutions and action plans for issues, escalations and road blocks Proactively identify, solve quality issues and deliver projects as per agreed timeline Identify and implement processes and quality improvement initiatives in the DM and coding function Provide review and expert opinion in developing, revising, and maintaining standard core operating procedures and work instructions Develop and maintain good communications and working relationships with the CDM team and client stakeholders Qualifications and experience High School Diploma or equivalent Pharmacy, dental, medical, nursing, life sciences or related field qualification or educational equivalent Pref 3/4 years of relevant experience in clinical trials within a similar function, including proven competence in managing the delivery of coding or/and other data management processes for multiple global projects, also including experience in handling complex customer negotiations and bid defense meeting. Thesaurus management experience Excellent knowledge of Medical Dictionaries used for coding (e.g. MedDRA, WHODD, ICD9, etc.). Excellent knowledge of Medical Terminology, Pharmacology, Anatomy, and Physiology required for many tasks. Advanced knowledge of data management processes and systems and advanced ability to apply this knowledge in practice. Excellent understanding of clinical drug development process (detail oriented). Good project management skills related to all phases of clinical studies. Excellent knowledge of operating procedures and work instructions and the ability to apply them in practice. Excellent English written and oral communication skills. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. 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Earning a Brandon Hall Group Excellence Award for Leadership Development reflects our commitment to equipping employees with the support they need to lead with impact. Brandon Hall Group Award – Talent Acquisition We build talent strategies that shape the future. Earning a Brandon Hall Group Excellence Award for Talent Acquisition reflects our commitment to attracting top-tier candidates to IQVIA. Webby Awards – Talent Branding Recognition We create content that connects and inspires. Recognition in the Webby Awards for Talent Branding highlights our commitment to bold, authentic storytelling that brings the IQVIA brand to life for candidates. LinkedIn – Top Companies in Portugal We invest in employee experience. Being named to LinkedIn’s Top Companies list in Portugal reflects our commitment to building a workplace where talent thrives. Universum (China) – Most Attractive Employers for Students We pride ourselves in our strong reputation among university students launching their career journeys, earning a spot as of China’s Most Attractive Employers for Students. We lead with innovation and excellence, earning a place on the Fortune® World’s Most Admired Companies™ list. Glassdoor's Best Places to Work in the UK Our commitment to an exceptional employee experience has earned us a spot on Glassdoor’s Best Places to Work UK list for 2026 — an award based entirely on authentic, unsolicited reviews from IQVIA colleagues. MedTech Breakthrough Award We drive transformative health solutions. This recognition by the MedTech Breakthrough Awards underscores our commitment to advancing digital innovation that improves care and outcomes worldwide. Brandon Hall Group Awards – Learning & Development We prioritize our people’s growth. The Brandon Hall Group Excellence Awards named us a leader in creating impactful learning solutions that enhance organizational success. We deliver insights and innovations that matter. Earning a spot on Forbes’ World’s Best Management Consulting Firms list shows our impact as a trusted partner for customers worldwide. Vault Consulting APAC Top Ranked Award We deliver expertise and measurable impact, earning a top ranking in Vault Consulting’s APAC list as a partner committed to innovation and excellence for customers across the region. American Business Awards (Stevie Awards) We are committed to creating a workplace where people thrive. Earning a Bronze Stevie Award for Great Employers highlights our dedication to empowering talent and shaping a culture that inspires. Awards –University of Oxford – Gold Standard Internship Host We invest in future talent. Being recognized by the University of Oxford as a Gold Standard Internship Host reflects our commitment to providing students with impactful, real-world opportunities. Montreal’s Top Employers We prioritize employee well-being and flexibility, which earned us a place on Montreal’s Top Employers list in 2026. IDC MarketScape 2024 Leader Recognition We drive transformation. Being named a Leader in the IDC MarketScape’s assessment for Decentralized Clinical Trial Technology Solutions highlights our impact in advancing clinical research. PharmaVoice 100 We elevate leaders that inspire change. Being named to the PharmaVoice 100 celebrates our people’s impact as trailblazers in life sciences. We champion leadership that drives progress. Recognition in the HBA Awards celebrates our commitment to advancing women in healthcare. Brandon Hall Group Award – Leadership Development We invest in learning. Earning a Brandon Hall Group Excellence Award for Leadership Development reflects our commitment to equipping employees with the support they need to lead with impact. Brandon Hall Group Award – Talent Acquisition We build talent strategies that shape the future. Earning a Brandon Hall Group Excellence Award for Talent Acquisition reflects our commitment to attracting top-tier candidates to IQVIA. Webby Awards – Talent Branding Recognition We create content that connects and inspires. Recognition in the Webby Awards for Talent Branding highlights our commitment to bold, authentic storytelling that brings the IQVIA brand to life for candidates. LinkedIn – Top Companies in Portugal We invest in employee experience. Being named to LinkedIn’s Top Companies list in Portugal reflects our commitment to building a workplace where talent thrives. Universum (China) – Most Attractive Employers for Students We pride ourselves in our strong reputation among university students launching their career journeys, earning a spot as of China’s Most Attractive Employers for Students. We lead with innovation and excellence, earning a place on the Fortune® World’s Most Admired Companies™ list. Glassdoor's Best Places to Work in the UK Our commitment to an exceptional employee experience has earned us a spot on Glassdoor’s Best Places to Work UK list for 2026 — an award based entirely on authentic, unsolicited reviews from IQVIA colleagues. MedTech Breakthrough Award We drive transformative health solutions. This recognition by the MedTech Breakthrough Awards underscores our commitment to advancing digital innovation that improves care and outcomes worldwide. Brandon Hall Group Awards – Learning & Development We prioritize our people’s growth. The Brandon Hall Group Excellence Awards named us a leader in creating impactful learning solutions that enhance organizational success. We deliver insights and innovations that matter. Earning a spot on Forbes’ World’s Best Management Consulting Firms list shows our impact as a trusted partner for customers worldwide. Vault Consulting APAC Top Ranked Award We deliver expertise and measurable impact, earning a top ranking in Vault Consulting’s APAC list as a partner committed to innovation and excellence for customers across the region. #J-18808-Ljbffr