Requirements: Grade 12 Relevant IT certification(s) preferred (Microsoft, CompTIA, etc.) 58+ years experience in a corporate IT support environment Proven experience beyond basic helpdesk work Experience in a professional services or legal environment is advantageous Strong Windows 10/11 and Microsoft 365 support experience Strong Windows Server with HyperV and VMWare Solid understanding of AD, Azure AD, DNS, DHCP, TCP/IP, SMTP Experience supporting Teams, SharePoint, Exchange, Exchange Online and Defender Working knowledge of network infrastructure and connectivity technologies (LAN/WAN, Wi-Fi, VPN) Working knowledge of endpoint security and patch management systems and applications Working knowledge of SQL Alternating office visits Drivers' license with reliable transport is required Apply now to be part of a dynamic and highly regarded client, offering an exceptional working environment and exciting career prospects!!!