Our client in the Insurance industry is looking for a Team Leader to assist the call center in attaining sales targets. Key Responsibilities Achievement of sales (TCF) Assist with direct marketing sales processes, targets and team Contribute towards sales policies & procedures. Monitor the performance of staff Gather information on complaints and provide feedback to necessary parties Assist in compiling of statistics Assist with client queries Monitor direct marketing campaign and measure results and assist with the implementation Assist non-performers Recommend possible incentives Assist in enforcing discipline Responsible for Lead loading / allocation Ensure the call center is provided with leads. (Daily, weekly and monthly) Keeping record of leads loaded Ensure that internal dialer is loaded and monitored as per business needs Market products and achieve sales target (TCF) Sell policies (in and out bound) Apply product knowledge Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retention Requirements Matric Recognized Qualification as per the FSB list of Recognized Qualifications RE 5 Registration as a Fit and Proper Representative 3 Years' Experience in the Insurance Industry Experience in Category A and B1 Send your CV and latest pay slip to ATripleA Recruitment and Temps #J-18808-Ljbffr
Team Leader
ATRIPLEA RECRUITMENT & TEMPS
pretoria, pretoria
Published 14 days ago
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