Responsible for the maintenance of database management systems, including drawing up of database diagrams, security management, back-up and performance tuning. Duties and responsibilities Liaise with Business Analysts, to determine the most appropriate way, of affecting changes required by business in the various reports and database structures. Provide all levels of support telephonically to centres within the group country wide. Provide all levels of support to Software Developers, Business Analysts in order to resolve queries around data inconsistencies. Ensure database backups are successfully executed, as per schedules. Frequent tests to be performed to ensure database backups can be successfully restored. Proactively determine the root causes of issues experienced and raised by users. Investigate the impact of changes, proposed, in the databases, due to changes required in applications. Ensures processes are adhered to with regard to administering user profiles and access rights. Ensure that installation documents are maintained at all times. Apply prescribed standards consistently when installing database software. Replication, indexing, performance tuning etc Apply industry standards to database development, normalising structures etc Qualifications and experience Certified In SQL, DB2 and Oracle Exposure to ISA (highly advantageous) 3 years experience working with SQL databases and management thereof At least 2 years working experience on DB2 databases. #J-18808-Ljbffr