Restaurant General Manager - Cape Town area To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management. Responsibilities: Achieve Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds Implement restaurant training programmes for all staff to enable them to maximise performance and realise their career potential Manage cost controls in accordance with company policy and procedures, directing the activities of employees in meeting targets placed on controllable, maximizing sales, operating efficiency and profitability Ensure that the training and development of employees is to company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required Achieve consistent results through team management Requirements (not negotiable): At least three (3) years' experience at supervisory level in a QSR environment Must have Matric English proficiency Numeracy proficiency Computer skills: Windows experience, word processing, spreadsheets and electronic mail Financial acumen: Basic understanding of financial information Business skills: Managerial experience & Points of sales #J-18808-Ljbffr