About the Role You will take full ownership of the organisations IT infrastructure landscape, including networks, servers, storage, databases, and cloud platforms. This role requires a strong leader who can balance operational excellence with strategic direction, while managing teams, vendors, and key stakeholder relationships. Key Responsibilities Ensure stability, availability, and performance of the IT environment across all infrastructure domains Lead and manage Infrastructure, Support, Network, DBA, Security, and Operations teams Drive system monitoring, incident management, and service delivery excellence Oversee disaster recovery, business continuity, and security management Manage vendor relationships, contracts, and SLAs Lead infrastructure automation, orchestration, and modernisation initiatives Own cyber security posture, including endpoint protection, compliance, and risk mitigation Manage IT infrastructure budgets and performance reporting Implement and enhance ITIL-based processes and governance frameworks Collaborate with business units and leadership to align IT strategy with organisational goals Requirements Degree in Information Technology or related field 10+ years experience in IT systems across multiple domains 10+ years experience in a managerial/leadership role within Infrastructure and IT Operations Strong experience with infrastructure architecture (networks, firewalls, servers, storage) Deep knowledge of Windows & Linux environments and databases (SQL, MySQL, Postgres) Experience with cloud platforms (Azure/O365) and modern infrastructure tools Proven track record managing third-party vendors and service providers Solid understanding of ITIL, SDLC, and security/risk frameworks Experience with infrastructure automation and configuration management tools Advantageous Skills Oracle database experience ISO27001 or security governance exposure Large-scale migrations (cloud/infrastructure/applications) Enterprise risk management Application monitoring and observability tools Working Hours Monday to Friday: 08h00 16h30 - Onsite